BronzeIncludedGet 9-5 technical support with system maintenance.
Silver$2,200 valueWeekend and after hours technical support with additional service hours.
Gold$3,500 value24/7 technical support excluding holidays with additional service hours.
Diamond$5000 value24/7 technical support including holidays with additional service hours and monitoring.
Seasonal Startups and Shutdowns
(3 Labor Hours Incl)
Biannual System Maintenance
Technical Support
9am -5pm
Weekends and after hours
24/7 excludes holidays
24/7 includes holidays
Client App for Equipment Power Cycling
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Remote Equipment Power Cycling
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Includes 5 Additional Service Hours Annually
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Includes 10 Additional Service Hours Annually
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Includes 20 Additional Service Hours Annually
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Preferred Service Scheduling (2-4 Days Prior)
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Preferred Service Scheduling (1-3 Days Prior)
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Preferred Service Scheduling (1-2 Days Prior)
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Network and System Health Monitoring
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